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Set Up IMAP - Outlook Express

To set up Outlook Express for IMAP, perform the following steps:

  1. In Outlook Express, select Tools / Accounts.
  2. Click the Add button, and select Mail from the resulting menu.
    Add Mail
  3. Enter your first and last name. This is the name that will appear in the From field of messages you send.
  4. Click the Next button.
  5. Enter your entire email address (e.g.,,
  6. Click the Next button.
  7. Click the drop-down menu, and select IMAP.
  8. In the Incoming mail (POP3, IMAP, or HTTP) server box, enter the secure server name:
  9. In the Outgoing mail (SMTP) server box, enter the secure server name:

    Server address form
  10. Click the Next button.
  11. In the Account name box, enter your entire email address (e.g.,,
  12. In the Password box, enter the password for your email account.
  13. If you want Outlook to check for email without prompting you to enter your password, check the Remember password box.
  14. Leave the Log on using Secure Password Authentication (SPA) box blank, and click the Next button.
  15. Click the Finish button.
  16. In the Internet Accounts window, select the email account that you just created, and click the Properties button.
  17. Click the Servers tab.
  18. The Log on using Secure Password Authentication box should not be checked.
  19. Check the My server requires authentication box.
  20. Click the Settings button.
  21. Be sure that the Use same settings as my incoming mail server button is selected. 
  22. Click the OK button.
  23. Click the Advanced tab.
  24. Check the first This server requires a secure connection (SSL) box.
  25. In the Outgoing mail (SMTP) box, enter the secure outgoing port: 465.
    If you are unable to use port 465, you can use one of the following alternate SMTP ports: 587 or 8025.
  26. Check the second This server requires a secure connection (SSL) box.
  27. In the Incoming mail (IMAP) box, enter the secure incoming server port: 993
    Port numbers form
  28. Click the OK button.
  29. Click the Close button.


IMAP Folders
Folders should sync automatically with an IMAP account; however, if you have added folders in Webmail and they are not showing in Outlook, perform the following steps. Please note that the default setting is to have your Spam folder creat on the server.

  1. Select Tools / IMAP Folders.
  2. Click the Query button.
  3. Select the newly added folder(s), and click the Subscribe button.
  4. Click the OK button.
  5. Restart Outlook to update the folder list.
  6. Confirm that you see a Spam folder.
    If you do not want an IMAP Spam folder, request your mail server administrator or VMS/TactiCom to change your spam filtering. Spam settings available are to disable spam filtering on the server, forward spam to another e-mail address, or appended [Spam] to the subject of suspected spam messages. You can create a local outlook filter to filter messages with [Spam] in the subject line.

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